Warranty Services

Welcome to Warranty Services

Our dedicated team of Warranty Services professionals are here to support you as you move into your new Andrin home. While every home has been designed to standards that are equal to or better than what is required by the industry, we know that with 100’s of trades crafting 1000’s of materials, there will be some issues we will need to address together as part of your Andrin New Home Warranty.

To make it easy for you to connect with us over any of those new home warranty issues, we’ve provided you with some quick reference information below to supplement what we previously reviewed with you during your Pre-Delivery Orientation. We’ve also created The Andrin Guide to Homecare and The Andrin Homecare Guide for Condominiums which are full of maintenance and non-emergency trouble-shooting tips.

If you have any sales related questions you can go directly to our Client Concierge or questions regarding your home design selections Design Haus. Visit Contact Us for detailed hours of operation, phone and email address information by community.

Emergency Warranty Services

What’s An Emergency?

Emergencies are defined as a total loss of heat or electrical power in your home and/or a major water leak from the interior or water penetration from the exterior.

Our Warranty Services teams are available Monday – Friday between 8:30 am to 4:30 pm.

While emergency warranty requests are rare, they can happen on occasion and sometimes they happen after business hours or over the holidays. To keep your Andrin New Home Warranty and Tarion Warranty in good standing, only Andrin approved and certified trades may service your home. In addition, you may continue to contact our trades for service at your cost after the warranty period expires or, you may choose to use others. However, we recommend that you only ever use fully certified trades when servicing your home.

If you ever have an emergency warranty service request outside of our business hours, we’ve provided detailed contact information by community in the directory below, where you can contact approved emergency response service teams directly and by type of event. They will guide and assist you through the immediate next steps to address your emergency.

Please note that, if your home is still under warranty, you will need to update your Andrin Warranty Services team by the next business day so we can support you in any important next steps to record and complete all work covered by your warranty.

Warranty Services

Visit Contact Us for information on our phone, email address and hours of service.

The Andrin Guide to Homecare Warranty Emergency Contacts

Warranty Services

Visit Contact Us for information on our phone, email address and hours of service.

The Andrin Guide to Homecare

Warranty Services

Visit Contact Us for information on our phone, email address and hours of service.

The Andrin Guide to Homecare

Warranty Services

Visit Contact Us for information on our phone, email address and hours of service.

The Andrin Guide to Homecare Warranty Emergency Contacts

ANDRIN does more than just build homes…we build communities. We are proud of our past accomplishments and look toward the future confident that we have the skills to create quality developments that will stand the test of time.